Biography

With over 20 years of experience in the manufacturing and retailing industries, M. Susan Chambers serves as the executive vice president of the Global People Division for Wal-Mart Stores, Inc. (Walmart). She is responsible for managing, attracting and retaining the nation’s largest private workforce.

Susan worked for 14 years with Hallmark Cards, Inc. where she was the director of applications development before beginning her career at Walmart in 1999. She trained for six months in the field as a store and club manager before advancing to senior positions across multiple corporate functions, starting in the information systems division. There she served as a vice president for applications and development merchandising and then as senior vice president of risk and benefits. She was then promoted to the role of executive vice president of risk management and benefits administration, with additional responsibilities in global security and aviation. In 2006, Susan was promoted to her current position as executive vice president of the Global People Division. She reports directly to President and CEO Mike Duke.

Today, Susan oversees recruiting, training and retention initiatives for more than 2 million Walmart associates worldwide. Additionally, her responsibilities include human resource technology, culture change, regulatory issues and benefits. She is also responsible for Walmart’s Global Ethics Office. Two years in a row she was named to Fortune magazine’s list of the “50 Most Powerful Women in Business.”

Susan’s role at Walmart also extends well beyond traditional human resources responsibilities. Her position at one of the world’s largest private employers allows her the opportunity to be involved in multiple arenas, including workforce development and education. She is a firm believer that human resources issues – like training, compensation and opportunity – are issues with a real social, financial and economic impact.